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Privacy Policy

Last updated: July 2025

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At Katie Holland Coaching (t/a Snack & Thrive), protecting your privacy is a top priority. This policy explains how I collect, use, store, and protect your personal data when you use my services; whether you’re just browsing or working with me as a client.

 

By using this website and/or working with me, you agree to the terms of this policy.

 

Who I Am

Katie Holland Coaching (t/a Snack & Thrive) provides fat loss and lifestyle coaching services, including 1:1 support, online programmes, and resources.

If you have any questions about this policy, contact me at: hello@snackandthrive.com

 

What I Collect & Why

Depending on how you interact with me, I may collect the following:

 

Personal Information

  • Name and contact details

  • Health and fitness background (e.g. via PAR-Q or onboarding forms)

  • Measurements or progress data

  • Coaching preferences or goals

This information helps me tailor your programme, keep you safe, and deliver the best possible coaching.

 

Technical Info

Like many websites, I collect anonymous log data (e.g. IP address, browser type, time spent on site) to improve performance and user experience.

 

Marketing Preferences

If you sign up for emails, I’ll only contact you with your permission and you can unsubscribe any time via the link at the bottom of the email.

 

Where Your Data is Stored

Your information may be stored or processed using secure third-party platforms that help me run my business, such as Google Drive, PT Distinction, AirTable, Trello, Stripe, and ActiveCampaign. All tools I use are GDPR-compliant and selected with data protection in mind.

 

All devices I use are password-protected and monitored for security.

 

Legal Basis for Processing

Your data is processed under:

  • Contract – to deliver the coaching services you’ve signed up for

  • Consent – when you opt in to marketing or give explicit permission

  • Legitimate interests – such as improving services and ensuring your safety

  • Special category data (e.g. health info) – processed under GDPR Article 9(2)(f) for safe delivery of fitness/nutrition support

 

How Long I Keep Your Data

I keep your information for up to 7 years after we finish working together, in case it’s needed for legal or insurance purposes.

 

Sharing Your Info

I will never sell or share your data unless:

  • You give explicit consent (e.g. for using a testimonial or photo)

  • I’m legally required to (e.g. safeguarding or emergency medical support)

  • It’s necessary for running my business (e.g. payment processing)

 

Your Rights

You have the right to:

  • Access the data I hold on you

  • Correct any inaccurate data

  • Request deletion of your data

  • Withdraw consent (e.g. for emails, photos)

  • Restrict or object to certain processing

  • Request your data in portable form

To exercise any of these rights, email: support@snackandthrive.com

 

Cookies & Tracking

This site uses cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer not to use them, but some parts of the site may not work as well without them.

 

Links to Other Sites

Sometimes I share links to other websites. I can’t control how those sites handle data, so please check their privacy policies separately.

 

Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on this page.

 

Contact

If you have questions or concerns about how your data is used, please get in touch:

📧 hello@snackandthrive.com

📍 Based in the UK

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